Digital Account Manager

About us

MapUp is a Silicon Valley tech pioneer revolutionizing the way modern fleets manage tolls billing and payments through its AI-based, software-defined tolling solutions. Operating in over 90 countries across North America, Europe, Asia, Australia, and Latin America, MapUp empowers fleets with accurate toll billing and toll spend insights, leading to reduced billing cycles, improved driver satisfaction, and significant cost savings. At the heart of MapUp's innovative solutions are its flagship products, includingTollGuru® for pre-trip toll intelligence and optimization, TollTally™ for GPS-based near-real-time toll billing, and TollMatch™ for efficient post-trip toll reconciliation and auditing. Learn more about MapUp and its solutions here.

Job description

We are looking for a self-driven Digital Account Manager to join our marketing team! As a Digital Account Manager at our company, your main duty will be to develop and manage digital marketing strategies with our clients and help them achieve their digital marketing goals.

Some of their goals may include improving online presence and impressions, better lead generation, or more streamlined marketing and sales processes.

Responsibilities

  • Set digital strategies for your assigned customers, considering their specific requirements
  • Suggest, design, and implement digital projects to increase customer ROI
  • Address client queries effectively and in a timely manner
  • Optimize web content to increase traffic and improve SEO
  • Report on web performance metrics
  • Analyze digital campaigns success
  • Stay up-to-date with digital technology trends
  • Act as the point of contact for clients for digital management matters
  • Build strong, long-term client relationships and maintain frequent contact

Experience and Skills

  • 1-5 years of experience
  • Hands-on experience with SEO/SEM and CRM software
  • Familiarity with social media and digital platforms, such as Twitter, Facebook, Instagram, email marketing, and Google+.
  • Proficiency in digital marketing tools, such as Buffer, HootSuite, and Google Analytics.
  • Experience implementing and optimizing Google Adwords campaigns
  • In-depth understanding of online marketing tools and social media platforms
  • Experience with customer service and account management

Good to have

  • A certification in digital marketing management

Benefits

Team

You will be joining a team of mapping experts who care deeply about their customers. We are transforming mapping into a practical decision-making tool for commuters, commercial transporters and mobility providers.

Following Are Some Of The Perks

We are a “work family”, a highly collaborative, supportive, skilled, thoughtful, and intellectually curious group of people who are focused on making MapUp a great place to work! Following are some of the perks:

  • Full-time, remote position.
  • Competitive salary.
  • Collaborative and supportive team environment.
  • Flexible work schedule to promote work-life balance.
  • Company-sponsored work trips.
  • Opportunities for professional growth and career advancement.

Thank you for your interest in this position at MapUp Inc. Once you fill the form, we'll evaluate your profile and CV and get back to you if sortlisted. If you don't hear from us, please consider your application closed. You can re-apply for the same position after at least 6 months.

For any queries, drop in a line to: hr@mapup.ai